FAQ
BEFORE CONTACTING SUPPORT, PLEASE CHECK TO SEE IF YOUR QUESTION IS ANSWERED BELOW
How Do I Login to My Membership?
Access your Easel Insight membership here: https://www.easelinsight.com/login. You can also enjoy Easel Insight on tablet or smartphone! Perfect for "on-the-go" learning.
Do I Need Special Equipment Or Skills to Use The Membership Site?
No, if you can play a YouTube video on a desktop, laptop, tablet or smartphone, you will be able to use our Membership Site.
What Level Of Computer Knowledge Do I Need to Become a Member?
A basic level of computer understanding is needed. Our technology is simple and very easy to use! If you can browse the Internet, and play a YouTube video, you'll be able to navigate our membership site with no problems.
Are Your Lessons Offered In Different Languages?
No, you must have a proficiency in English.
Are Your Lessons Offered With Closed Captioning?
No, not at this time.
How Does The Memership Work?
Easel Insight membership is a $20 recurring monthly subscription that begins on the day you sign up. Your account will automatically be billed each month on the same day. Your subscription payment covers "access" to all the benefits of the membership. There are no "purchases" of videos, much like a membership with Netflix. You don't buy the videos themselves, you gain access to the videos when you're an active member. As long as there is no break in your membership, you get to keep the monthly price of $20 for life
If I Need To Cancel, How Do I Do That?
If you choose to leave us - you can at anytime. There is no contract and no cancellation fees. Cancellation is handled through the "Settings" link once you become a member. When you cancel your $20 monthly subscription you no longer will have access to all the benefits you're entitled to as a member. If you decided to join again at some point, the Membership website opens for new sign-ups only a couple of times a year. You would have to wait for the next open date to join and the price may go up.